John is an effective member of the mortgage design team, with in-depth understanding of both mortgage domain and applications within the bank. He has a very detailed and systematic approach towards problem solving, completes all his design artifacts on time, and he ensures the solution is clearly documented and communicated to all relevant teams. He is very collaborative, open-minded, approachable and a good listener. John is proactive in stakeholder engagement and also manages the expectations effectively. John is a very competent and often exceeds the expectations as a Business Solutions Architect.